Incident Investigation & Response
When an incident occurs, all employees watch to see how their leader responds. How a leader interacts with the affected employees and communicates to the team creates an atmosphere that impacts culture. When bad things happen, your credibility is on the line. All supervisors may have an obligation to investigate the incident, but maximizing the investigation can be an opportunity for positive change and to prevent recurrences.
Learn how to apply credibility skills to respond appropriately to incidents and conduct effective root cause analyses.
- One Session – 4.5 Hours
- Interactive Learning Environment
- Workshop Materials for All Attendees
November 25, 2020 7:30 am - 12:00 pm